In the competitive world of dental products, DENTAL-Kosmetik GmbH & Co. KG has significantly optimized its business processes through its collaboration with EDI Service Partners. This particularly affected the handling of orders (ORDERS), delivery notes (DESADV), and invoices (INVOIC). A key factor was the seamless integration of major retail partners such as Lidl, enabling efficient collaboration and smooth process flows.
Initial situation: need for increased efficiency
The long-established company is committed to the development, manufacturing, and distribution of innovative, high-quality products for dental care and oral hygiene. Despite the success and popularity of its products, DENTAL-Kosmetik – founded in 1907 – was faced with the challenge of accelerating its business processes and optimizing collaboration with some of Europe’s largest retail chains. Trust-based relationships with retail partners are essential.
Decision to adopt a comprehensive EDI Service
DENTAL-Kosmetik chose the highly available 24/7 Service provided by EDI Service Partners. This decision enables the company to focus on its core competencies, while EDI Service Partners handles the complete management and integration of all EDI processes.
Results: a clear added value
The decision to adopt the comprehensive EDI Service delivered several advantages:
- Faster processes
- Reduced error rate
- Stronger partnerships
A well-planned outsourcing approach with the right partner can therefore lead to significant business advantages and increased efficiency.
With this team by our side, we feel perfectly positioned when it comes to EDI.
Frank Mix, Head of IT DENTAL-Kosmetik
Our mission is to make our customers’ EDI processes as smooth and efficient as possible.
Sven Hecker, CEO Avedium, EDI Service Partners
Industry-specific characteristics
In the state-of-the-art laboratories of DENTAL-Kosmetik, pioneering trends and innovative dental and oral care products are developed. Existing formulations are continuously refined and optimized—always with a focus on dental health, new flavor variants, as well as ecological and social criteria.
The dental industry is characterized by high quality standards and strict regulatory requirements. Dental care products must comply with these standards at all times and be continuously improved. Efficient and error-free communication with retail partners is essential to ensure product availability.
We will be happy to answer any questions you may have.