160 salons and thousands of product movements – a network of this size requires clear processes. That is why KLIPP Frisör GmbH relies on EDI.
“One brand, one mission!” Modern styles, a flexible concept, and first-class quality at a fair price – that is what KLIPP stands for. And EDI was approached just as consistently and thoughtfully as a holistic solution.
In order to handle orders, deliveries, and invoices with its most important partners more efficiently and digitally, Austria’s largest hairdressing service provider decided to implement a central EDI solution – realized together with Avenum EDI Service Partners.
The Goal
The aim of the project was to digitalize communication with leading suppliers – including KAO, Henkel, L’Oréal, New Flag, and Hans Conzen. The focus was on the following document types:
- ORDERS
- DESADV
- INVOIC
Efficient implementation with clear role allocation
The implementation was carried out in collaboration with EDI Service Partners. Particular emphasis was placed on clear communication and flexible coordination on equal terms with each supplier.
Our priority was to have a service provider by our side that combines experience, consulting, and reliability. That was essential for the success of the project.
Daniela Moser, Head of Procurement Management & Logistics, KLIPP Frisör GmbH
A forward-looking project
With the new setup, KLIPP is well prepared for further growth. New suppliers can be integrated quickly, processes remain transparent, and the company can focus on its core business – advising and supporting customers in its salons.
Especially in an industry where employee retention, customer interaction, and reliability are crucial, digitalization in the background provides a clear competitive advantage.
About KLIPP Frisör
The family-owned company from Upper Austria has stood for top quality, reliability, and an innovative spirit for more than 35 years. Across approximately 160 salons throughout Austria, around 1,300 employees advise and pamper roughly 1.6 million customers. For employees and apprentices alike, KLIPP is a secure, modern, and dependable employer.

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