In many companies, EDI operations depend on just a handful of employees – often even a single person. But what happens when that expert leaves? Best case: knowledge is handed over. Realistically: a gap emerges that quickly becomes a risk.
The problem: EDI knowledge is hard to replace
🔄 Processes, mapping logic, individual partner requirements – all of this is often stored only in the mind of a long-standing employee.
🧩 Structured documentation is often missing.
⏳ New EDI colleagues and employees require extensive training – if suitable candidates can be found at all.
📉 Projects are delayed, partner integrations stall, and errors accumulate.
Especially in IT-related fields, the job market is tight. Those looking for EDI expertise quickly realize that the talent pool is limited. At the same time, demands are increasing – for example, due to new legal requirements, system changes, or the growth of international trade relations.
The solution: Plan strategically in advance
Instead of waiting for a critical situation, many companies rely on scalable and external solutions that:
- Systematically document knowledge
- Make processes centrally accessible
- Enable 24/7 operations regardless of staffing levels
- Implement new requirements with flexibility
Conclusion
Anyone who wants to set up their EDI processes in a stable and future-proof way today needs more than just a replacement – they need a system that works even without a key person. The absence of a single EDI expert can quickly lead to project bottlenecks, delivery delays, and significant economic risks.
A professional, scalable EDI Service ensures that processes run smoothly, regardless of personnel changes. This not only secures ongoing operations but also creates a reliable foundation for growth and digitalization.
We offer an EDI service that optimizes your EDI processes and relieves your IT team:
• One connection – all formats: Whether XML, EDIFACT, VDA, ANSI X12, …
• Fast and secure business partner onboarding without delays
• 24/7 monitoring and support for seamless data transmission
👉 Learn more about sustainable EDI operations and how to avoid succession issues: EDI Service
We are always available to assist you.