Privacy policy

AVENUM Technologie GmbH
Leonard-Bernstein-Straße 10
1220 Vienna
AUSTRIA
Phone +43 1 92101-0
Fax +43 1 92101-300
office@avenum.com

AVEDIUM Technology GmbH
Rudi-Wünzer-Straße 9
69483 Wald-Michelbach
T +49 6207 4284 010
F +49 6207 4709 822
office@avedium.com

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our website.

Person responsible

AVENUM Technologie GmbH, Leonard-Bernstein-Straße 10, 1220 Vienna, is responsible for data processing. You can reach us by telephone at +43 1 92101-0, by e-mail at office@avenum.com or by post at Leonard-Bernstein-Straße 10, 1220 Vienna

Data security

We take appropriate precautions to protect your personal data in accordance with Art 32 DSGVO. These relate in particular to protection against unauthorized, unlawful or accidental access, processing, loss, use and manipulation.

Website

Personal data, purpose of data processing and legal basis

Personal data is information that can be clearly assigned to a person. This includes information such as full name, address, e-mail and telephone number. When you visit our website, further data is automatically collected for technical reasons (IP address, start and end of the session, date and time of the request, sub-page visited on our website, type and version of browser, operating system, referrer URL). This technical information may be personal data in individual cases. As a rule, we only use this technical information if this is necessary (for technical reasons) for the operation and protection of our website against attacks and misuse as well as pseudonymized or anonymized for statistical purposes.

The following data is also stored by us for the purpose of processing the contract: first name, surname, address, e-mail address, telephone number, company name, VAT number. The data provided by you is required for the fulfillment of the contract or for the implementation of pre-contractual measures and for proper accounting. We cannot conclude the contract with you without this data.

If you contact us using the inquiry form on the website or by e-mail, the data you provide (first name, surname, address, telephone number, e-mail address) will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent. Your personal data may also be processed for certain purposes (e.g. use of your e-mail address for newsletters, advertising) on the basis of your consent. You can revoke your consent at any time with effect for the future. This also applies to the revocation of declarations of consent given to us before the DSGVO came into force. You will be informed separately about the purposes and consequences of revoking or not granting consent in the corresponding text of the consent.

We may process your data (first name, surname, address, telephone number, e-mail address) for the fulfillment of contracts or pre-contractual measures and beyond if it is necessary to protect the legitimate interests of us or third parties, in particular for the following purposes:

  • Answering inquiries
  • Technical administration
  • advertising or market and opinion research, unless you have objected to the use of your data
  • Testing and optimizing procedures for needs analysis
  • the further development of services and products as well as existing systems and processes
  • statistical evaluations or market analysis
  • the assertion of legal claims & defense in legal disputes that are not directly attributable to the contractual relationship
  • the prevention and investigation of criminal offenses, unless exclusively for the fulfillment of legal requirements

We would like to point out that for the purpose of simplifying the shopping process and for subsequent contract processing, the webshop operator stores the IP data of the connection owner as part of cookies, as well as the name, address and credit card number of the buyer.

The legal bases for data processing are:

  • Contract initiation and fulfillment pursuant to Art 6 para 1 lit b DSGVO
  • Your consent, if any, pursuant to Art. 6 para. 1 lit. a DSGVO
  • Legitimate interest Art 6 para 1 lit f DSGVO

Storage duration

The stored personal data will be deleted if you, as a user of our website and/or customer, revoke your consent to storage, if your data is no longer required to fulfill the purpose for which it was stored and after expiry of the statutory retention obligations or after expiry of the duration of any ongoing legal disputes or if your storage is or becomes inadmissible for other legal reasons.

After canceling a purchase process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

The data name, address, purchased goods and date of purchase are stored until the product liability expires (10 years). Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Art. 6 (1) (a) (consent) and/or (b) (necessary for contract performance) of the DSGVO.

Forwarding of data / recipients or categories of recipients

Your data will only be passed on to external bodies in connection with the processing of the contract, for the purpose of fulfilling legal requirements according to which we are obliged to provide information, report or pass on data or if the passing on of data is in the public interest or you have given your prior consent. You have the right to withdraw your consent at any time with effect for the future.

Personal data is passed on or transmitted by us to the third parties listed below:

  • Various service providers or partner companies that support us in order processing, in providing customers with information, advertising and in the provision of services, IT service providers and technical processors (processors pursuant to Art. 28 DSGVO). These companies are obliged to comply with all data protection regulations. Strict data protection regulations apply to commissioned data processing; in particular, these companies may only use the data to fulfill their tasks on our behalf. We are responsible for compliance with data protection regulations by these companies and have concluded corresponding order processing agreements with the service providers
  • Transmission of credit card data to the processing banks / payment service providers for the purpose of debiting the purchase price
  • to the transport company/shipping company commissioned by us to deliver the goods and
  • to our tax advisor for the fulfillment of our tax obligations

Cookies

Our website uses so-called cookies. We use cookies to make our website more user-friendly. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. If you call up the corresponding server of our website again, your browser sends the previously received cookie back to the server. The server can then evaluate the information obtained through this procedure in various ways. Cookies can be used, for example, to control the display of advertisements or to facilitate navigation on a website.

If you wish to prevent the use of cookies, you can do so by making local changes to your settings in the Internet browser used on your computer (e.g. Internet Explorer, Mozilla Firefox, Safari etc.). You can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.

Web analysis with Google Analytics

Our website uses functions of the web analysis service Google Analytics, a web analysis service of Google LLC (“Google”), Amphitheatre Parkway, Mountain View, CA 94043, USA. The data collected in the process is also processed outside the EU. Cookies are used for this purpose, which enable an analysis of the use of the website by its users. The information generated in this way is transferred to the provider’s server and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

However, if IP anonymization is activated via your browser, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. This means that only a rough localization is possible.

The relationship with the web analytics provider is based on the EU’s standard contractual clauses under the Privacy Shield agreement. Further information: Google Privacy Policy & Terms of Use.

Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Art. 6 (1) (a) (consent) and/or (f) (legitimate interest) of the DSGVO.

Our concern within the meaning of the DSGVO (legitimate interest) is the improvement of our offer and our website. As the privacy of our users is important to us, the user data is pseudonymized.

Your rights

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection.

If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to us at office@avenum.com or the data protection authority.